Privacy Policy
PRIVACY POLICY
Last Updated: May 2026
Ricente Properties ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our website, booking platforms, communications, and services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect personal information directly from you when you:
Visit our website
Submit an inquiry
Create a reservation
Subscribe to communications
Contact us by email, phone, or messaging services
Complete forms on our website
Information collected may include:
Full name
Email address
Phone number
Mailing address
Government-issued identification (when required)
Payment information
Reservation details
Travel information
Occupancy information
Communication history
We may also collect non-personal information, including:
IP address
Browser type
Device information
Operating system
Website usage information
Referring websites
Pages visited
Date and time of access
2. HOW WE USE YOUR INFORMATION
We may use your information to:
Process reservations
Verify guest identity
Provide customer support
Communicate regarding bookings
Send check-in and check-out information
Improve our website and services
Prevent fraud and unauthorized activity
Enforce our policies and agreements
Comply with legal obligations
Send promotional communications when permitted by law
3. PAYMENT INFORMATION
Payments may be processed through third-party payment processors. Ricente Properties does not store complete payment card information on its servers.
Payment information is handled by secure third-party providers in accordance with applicable payment security standards.
4. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, pixels, analytics tools, and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Measure marketing effectiveness
Enhance user experience
You may disable cookies through your browser settings; however, certain website functions may not operate properly.
5. SHARING OF INFORMATION
We do not sell personal information.
We may share information with:
Payment processors
Property management software providers
Booking and reservation platforms
Identity verification providers
Customer support providers
Marketing service providers
Insurance providers
Legal advisors
Government agencies when required by law
Information is shared only as reasonably necessary to provide services, comply with legal obligations, or protect our rights.
6. SECURITY
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
Fulfill reservations
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal and regulatory requirements
Retention periods may vary depending on applicable laws and operational needs.
8. THIRD-PARTY SERVICES
Our website may contain links to third-party websites, booking platforms, social media services, or external resources.
Ricente Properties is not responsible for the privacy practices, content, or security of third-party websites or services.
We encourage users to review the privacy policies of any third-party services they access.
9. EMAIL COMMUNICATIONS
By providing your email address, you consent to receive communications related to:
Reservations
Customer support
Account updates
Service notifications
Promotional offers and marketing communications, where permitted by law
You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.
10. CHILDREN'S PRIVACY
Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.
11. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of personal information
Request limitations on processing
Withdraw consent where applicable
Requests may be submitted using the contact information listed below.
12. LEGAL DISCLOSURES
We may disclose personal information when we believe such disclosure is necessary to:
Comply with legal obligations
Respond to lawful requests
Protect the safety of guests or others
Prevent fraud or illegal activity
Protect the rights and property of Ricente Properties
13. CHANGES TO THIS POLICY
Ricente Properties reserves the right to modify this Privacy Policy at any time.
Changes become effective upon posting the updated version on our website. Continued use of our website or services constitutes acceptance of any revisions.
14. CONTACT US
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Ricente Properties
Email: ricenteproperties@ricentegroup.com
15. CONSENT
By accessing our website, submitting information, making a reservation, or using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.